Terms and Conditions

OasFams™ / Purchase Terms

Terms and Conditions

OasFams™ is owned and operated by Jinan Cexing Home Furnishings Trading Co., Ltd. These Terms and Conditions govern purchases made through oasfams.com.

TRACK 01

Orders

By submitting an order, you confirm that the information provided during checkout is accurate and that you are authorized to use the selected payment method.

Orders may be reviewed before fulfillment. We may decline or cancel an order where reasonably necessary because of suspected fraud, payment failure, incorrect pricing, unavailable inventory, technical error, legal restrictions or other legitimate operational reasons.

TRACK 02

Product Information

We aim to describe products accurately. Minor differences in appearance may occur because of screen settings, lighting, manufacturing variation or other reasonable factors.

TRACK 03

Prices & Charges

Product prices, available shipping charges, discounts, taxes where applicable and the final order total are displayed during checkout before the order is submitted.

TRACK 04

Payment

Available payment methods are displayed at checkout. Orders are subject to successful payment authorization and applicable fraud or security checks.

TRACK 05

Order Processing

Orders are normally processed within 2–4 business days after payment confirmation.

During holidays, promotional periods or unusually high order volume, processing may require up to 5 business days.

TRACK 06

Shipping

For standard shipping to supported United States destinations, estimated transit time is generally 10–15 business days after dispatch.

Shipping charges are calculated and displayed at checkout.

Orders may be fulfilled from our facilities or designated fulfillment partners depending on inventory availability, product location and destination.

TRACK 07

Returns & Refunds

Eligible products may generally be returned within 30 calendar days after confirmed delivery, subject to our Return & Refund Policy.

Approved refunds are returned to the original payment method and are generally processed within 5–10 business days after the returned item has been received and inspected.

TRACK 08

Cancellation

Customers may request cancellation by contacting us promptly before fulfillment begins.

We will make a reasonable effort to honor eligible requests, but cancellation cannot be guaranteed after fulfillment or shipment has started.

No cancellation fee is charged when an order is successfully canceled before fulfillment.

TRACK 09

Damaged, Defective or Incorrect Items

If an item arrives damaged, defective, incorrect, incomplete or materially different from its description, contact us with your order information and supporting photographs or videos where appropriate.

We will review the circumstances and provide a reasonable replacement, refund or return solution.

TRACK 10

Promotions

Promotional offers may be subject to eligibility requirements, expiration dates, product restrictions or other conditions presented with the applicable promotion.

TRACK 11

Errors & Availability

We may correct genuine pricing, description, inventory or technical errors when identified.

If an error materially affects an order already submitted, we will provide an appropriate explanation and available resolution.

TRACK 12

Consumer Rights

Nothing in these Terms is intended to exclude or limit mandatory consumer rights that cannot lawfully be excluded or limited under applicable law.

Contact & Business Information

BrandOasFams™
Legal CompanyJinan Cexing Home Furnishings Trading Co., Ltd.
Business Address Room 2204, Building 1, Tianhong Wanxiang Center Community, Wangshuren Subdistrict, Licheng District, Jinan, Shandong, China
Websiteoasfams.com