Contact Us

OasFams™ / Customer Support

Contact Us

Contact our support team for product questions, order updates, shipping concerns, return requests or other matters relating to purchases made through oasfams.com.

CHANNEL 01

Customer Support

Email service@oasfams.com.

For an existing order, include your order number and the email address used when the order was placed.

If your inquiry involves a damaged, defective, incorrect, incomplete or materially misdescribed item, include clear photographs or videos where relevant.

CHANNEL 02

Starting a Return

Contact us before sending merchandise back.

Once the request has been reviewed and approved, customer support will provide the appropriate return instructions and return warehouse address.

Do not automatically send a return to our business registration address unless customer support specifically instructs you to do so.

Business Information

BrandOasFams™
Legal Company Jinan Cexing Home Furnishings Trading Co., Ltd.
Owner
Xie Fei
Business Address Room 2204, Building 1, Tianhong Wanxiang Center Community, Wangshuren Subdistrict, Licheng District, Jinan, Shandong, China
Websiteoasfams.com
Email service@oasfams.com
Phone+86 9175228968
Customer Service HoursMonday–Friday, 9:00 AM–6:00 PM PST
Operator OasFams™ is owned and operated by Jinan Cexing Home Furnishings Trading Co., Ltd.