Information We Collect

Depending on how you interact with the store, we may collect:

• Name, email address, telephone number when provided, billing address and shipping address.
• Order details, products purchased, order number, shipping information, transaction status and return or refund information.
• Information included in customer-support communications.
• Browser, device, IP address, cookie and website-interaction information.
• Payment-related information necessary to process transactions through Shopify and applicable payment providers.

OasFams™ does not store complete payment-card numbers on its own servers.

How We Use Information

Personal information may be used to:

• Process, verify, fulfill and deliver purchases.
• Send order confirmations, shipping notices and tracking information.
• Provide customer support.
• Manage returns, refunds, payment questions and disputes.
• Prevent fraud and protect store security.
• Maintain and improve website performance and the shopping experience.
• Provide marketing communications where permitted and requested.
• Meet applicable legal, regulatory, accounting and compliance obligations.

Cookies & Similar Technologies

Oasfams.com and services supporting our store may use cookies and similar technologies for essential website functions, checkout, preferences, analytics, security, fraud prevention and, where applicable, advertising.

You may manage cookies through your browser or other privacy controls. Disabling certain cookies may affect site functionality.

Service Providers & Information Sharing

Information may be provided to service providers where reasonably necessary to operate our store or complete a transaction, including:

• Shopify and e-commerce technology providers.
• Payment processors and financial-service providers.
• Shipping carriers and fulfillment partners.
• Customer-service and communication providers.
• Analytics, website-security and fraud-prevention providers.
• Government or regulatory authorities where disclosure is legally required.

We do not rent personal information to unrelated third parties for their independent use.

Where applicable privacy laws define certain advertising-related disclosures as a “sale,” “sharing,” or similar activity, eligible users may exercise available privacy choices.

Shopify

Our online store uses Shopify's e-commerce infrastructure. Information necessary to operate the store and complete purchases may therefore be processed by Shopify and applicable service providers in accordance with their respective privacy practices and legal obligations.

Data Retention

We retain personal information only for as long as reasonably necessary for transactions, customer service, accounting, fraud prevention, dispute resolution, enforcement of agreements and applicable legal requirements.

Your Privacy Rights & Choices

Depending on applicable law and your location, you may have rights concerning access, correction, deletion, restriction or other handling of your personal information.

To submit a privacy request, email service@oasfams.com. We may need to verify the request before taking action.

Marketing Communications

If you choose to receive promotional emails, you may unsubscribe through the option provided in those messages.

Necessary transactional messages about orders, payments, shipments, returns or customer support may still be sent.

Information Security

We use reasonable administrative, technical and organizational measures intended to protect personal information. No internet transmission, electronic-storage system or online service can be guaranteed completely secure.

Children's Privacy

Our store is intended for general consumer shopping and is not designed to knowingly collect personal information from children in violation of applicable law.

If you believe information has been submitted improperly, please contact us.

International Processing

Because our website and service providers may operate internationally, information may be processed or stored in jurisdictions different from the location from which you access the website, subject to applicable legal safeguards.

Updates to This Policy

We may revise this Privacy Policy when our services, technology, business practices or legal obligations change. Any updated version will be posted on this page.